Workplace Testimonials
Opul Boutique Hotel
Perched above the stunning Douglas Bay, Opul Boutique at Admiral House, is a beautifully renovated 4-star hotel in the heart of Douglas. In this busy site on the corner of Regent Street and Loch Promenade, they wanted the best quality machine for their busy coffee shop on the ground floor.
Hotel manager Ray Carty, chose a La Spaziale S40 Suprema TA 3 Group traditional coffee machine for the newly fitted café.
He said: “The coffee machine is fantastic and performs extremely well. The energy saving button is an excellent feature that enables the machine to go into sleep mode overnight and then power up quickly in the morning without having to heat up from cold. The cleaning function is easy and so all in all a practical yet stylish machine”.
Ray has been a MannVend customer for some time. He told us: “I chose MannVend due to using the company previously, the customer service is extremely well managed along with follow up calls for orders and I would definitely use MannVend again”.
“The customer service is extremely well managed along with follow up calls for orders and I would definitely use MannVend again”
NedBank
“Our staff engagement highlighted a gap in our beverage offering, MannVend played a pivotal role in enhancing our refreshment provision with Korinto Prime bean-to-cup coffee machines.
Working seamlessly with MannVend, the installation process was quick, and their expertise ensured a perfect fit for our newly redesigned space.
The sleek and modern design of the new machines not only complements our updated office aesthetic but has also elevated the provision of hot drinks for our staff.
The machines offer a variety of delicious drinks, from rich espressos to creamy cappuccinos, creating a genuine café experience right in our office.
The ease of use and quick brewing time have meant that staff can now enjoy a fresh bean drink without leaving the premises and has achieved our objective of enhancing facilities for our staff.”
Duncan Smith, Facilities Manager, Nedbank Private Wealth
“The machines offer a variety of delicious drinks, from rich espressos to creamy cappuccinos, creating a genuine café experience right in our office."
Willow Spa
The Willow Spa is a labour of love, nurtured by Emma Blackburn and her family. It’s not just a business; it’s a passion project born from the realisation that a hub focused on wellness was sorely needed.
As a family run venture they sought help from another family-owned business, MannVend, when choosing their coffee machine and water coolers.
To enhance their customer experience, they chose to install two state of the art water coolers and a Kalea Plus coffee machine, offering great quality fresh bean to cup coffee with real milk.
Gary Blackburn, Managing Director, told us: “The MannVend team were very patient during the building and fitting out process and we really appreciated it; they went above and beyond to make the whole process very smooth for us, from the coffee tasting afternoon at their HQ, right through to installation.”
Emma Blackburn who runs the spa, commented: “we are delighted with the delicious drinks on offer to our spa clients. The machine has seamlessly blended into the spa’s ambiance, and its sleek design adds a modern touch to the space. Our clients have found the coffee to be consistently good, contributing positively to their overall experience at our spa.”
“The MannVend team were very patient during the building and fitting out process and we really appreciated it; they went above and beyond to make the whole process very smooth for us.”
Isle of Man Financial Intelligence Unit
“We recently purchased a Korinto Prime coffee machine for our office, inspired by the positive experiences of our colleagues in other departments, who all recommended MannVend as the ideal supplier. Their satisfaction and positive feedback about MannVend played a pivotal role in our choice.
The standout feature of our new machine is the instantaneous bean-to-cup functionality. With just the press of a button, we can enjoy freshly brewed drinks quickly and efficiently,
The minimal amount of maintenance required for the machine has been a significant advantage, allowing us to focus on enjoying quality drinks without the hassle of extensive upkeep. The training was very thorough and although we haven’t had to call MannVend back, we are confident in their service delivery and support should we need them.
Since the installation, the equipment has not only met but exceeded all of our expectations. The seamless integration into our office has contributed to a more enjoyable and efficient work environment.
In conclusion, the entire process from our initial inquiry to installation has been nothing short of excellent.
The helpful and knowledgeable staff at MannVend have made the experience smooth and enjoyable. We highly recommend MannVend to anyone considering the installation of a coffee machine. Many thanks again to all the staff at MannVend for their outstanding service.”
Eddie Lord, Financial Intelligence Analyst, Financial Intelligence Unit
“The entire process from our initial inquiry to installation has been nothing short of excellent."
Newfield
The team at Newfield wanted to upgrade their coffee machine and liked the sleek style of the Vitro Max machines.
Emma Tracey, Office Co-ordinator at Newfield said: “The best feature of the Vitro Bean to Cup machine is the wide drink selection and the coffee tastes great.”
The Vitro ES Duo Max offers a comprehensive menu of espresso-based coffees, hot chocolate and PG leaf tea.
The two Vitro drinks machines are both very busy and high-capacity containers reduce the need to fill the machine – keeping downtime to a minimum.
Emma added: “We are pleased to be able to rely on regular service and maintenance assistance from the team of engineers at Mannvend. The new machine is user friendly, looks the part and the coffee tastes good.”
“The best feature of the Vitro Bean to Cup machine is the wide drink selection and the coffee tastes great.”
Tevir Group
Tevir Group – a leading privately-held investment group with a growing, diverse portfolio of interests – operate from brand new offices in the heart of the Isle of Man’s financial district.
Anyone who has visited 55 Athol Street (the former ‘Zurich Building’ recently refurbished by Tevir Group to create a high-end, multi-tenanted, commercial rental property) will immediately see that they have not compromised when it comes to creating an efficient and stylish business environment – and that extends to drinks and snacks machines provided for employees and their discerning clients.
MannVend have supplied two of the latest Krea Touch ‘bean to cup’ machines which, in addition to providing great tasting quality coffee, are built by EVOCA who are renowned for manufacturing reliable and efficient products. The elegant design with chrome features and touch screen menu make the machines a perfect match for the style of Tevir’s ultra-modern workspace. Two counter top, plumbed-in, water coolers, and a vending machine dispensing snacks and canned drinks, have also been supplied – all are backed by a comprehensive maintenance and support package which includes refilling and cleaning the machines.
Tevir Group Managing Director Ciaran Doherty said: “We wanted to choose a well-established, respected, local service provider with an excellent reputation for service and quality to support our facility at 55 Athol Street. MannVend were our first choice. As expected, we have received first class products, and service which has been tailored to our specific requirements. We have also received a lot of positive feedback about the quality of the coffee. Tracey Leahy and the whole MannVend team are a pleasure to work with. ”
"we have received first class products, and service which has been tailored to our specific requirements"
Bernard Schulte Shipmanagement
Melissa McKendry, Customer Relations Manager at Bernhard Schulte Shipmanagement, recently oversaw the installation of a new Evoca Korinto Prime fresh bean to cup coffee machine at their offices in Dorchester House.
Bernhard Schulte have a busy office with 40 staff, and value the reliability of the service provided by MannVend. Having trialed the recommended machine for a few weeks before committing, they were delighted with the equipment.
Melissa told us: “We wanted to provide good quality coffee to our staff and reached out to MannVend who delivered exactly what we required.”
“The best feature of our new coffee machine produces great quality of the coffee and is proving most cost effective.”
“Having worked with MannVend for over 20 years we know they can deliver what we require promptly and efficiently, and we know we can call the team at Mannvend with any issues or needs and they will be resolved, the personal service is appreciated.”
"Having worked with MannVend for over 20 years we know they can deliver what we require promptly and efficiently"
Bakertilly
Baker Tilly Isle of Man, is one of the largest providers of accounting, audit and assurance, fiduciary and retirement solutions services in the Isle of Man, offering a high quality service to both local and international clients.
They have recently installed a Vitro X4 Duo Bean to Cup coffee machine using real coffee beans and fresh leaf tea.
They have a large team who need high quality drinks quickly and have a busy reception with clients coming in regularly for meetings. This machine is efficient and easy to use, and drinks are made in a matter of seconds.
Operations Manager Natalie Radford told us: “An attraction of this new model was the “touch free” feature which enables us to make drinks without even touching the machine! We simply hover over the button and a drink is dispensed. There’s no more hygienic way to make a drink. Tea drinkers are also happy as it makes delicious tea using PG Tips. The machine suits our needs – its easy to wipe clean and looks stylish in our reception and the team at MannVend were very helpful.”
"The machine...looks stylish in our reception and the team at MannVend were very helpful"
Ronaldsway Aircraft Company
Ronaldsway Aircraft Company Ltd has a proud history in the aerospace industry spanning more than 60 years.
It was established in 1955, and today makes components that are used by leading manufacturers of civil and military aircraft. The company is now part of the RLC Group which employees more than 1,000 people at its precision engineering factories in England, Northern Ireland, Singapore, and the Isle of Man. RLC Group provides a range of highly specialised products including aircraft engine components, airframes, ejection seats, and actuation assemblies.
Ronaldsway Aircraft Company has a longstanding business relationship with MannVend and they value our commitment to providing high quality products, backed by excellent customer service and support. We provide hot drinks vending machines plus soft drink machines, snack machines, and cold water dispensers which are all available to the company’s 208 employees.
Sam Dolby, HR Manager at Ronaldsway Aircraft Company, said: “We’re very happy with the range of vending machines supplied by MannVend, and their service and support. A MannVend service engineer visits every day to make sure everything is running smoothly. We also we have regular meetings to review the machines we have on site, and for MannVend to recommend new products which might enhance the working environment.”
“We’re very happy with the range of vending machines supplied by MannVend"
Jacksons & Motor Mall
Jacksons and Motor Mall opened in September 2018. Both dealerships are renowned for selling top quality vehicles from leading manufacturers, it was only natural they would set equally high standards when choosing their refreshment supplier. Jacksons are helping the environment too by using Vegware take-away coffee cups (with the Jacksons logo) that are compostable because they are made from plants, not plastic.
Jon Williams, Head of Business, Jacksons (Isle of Man), commented: “We were keen to work with trusted local suppliers, and MannVend was our first choice because of their history spanning more than half a century, commitment to quality and service (proven by ISO accreditation), and their excellent team of engineers who provide back-up every day of the week. The engineering back-up is especially important to us because both Jacksons and Motor Mall are open seven days a week. At Jacksons we are all about world class customer service and we want the whole experience to be a pleasure for our customers. We are a friendly business and there is nothing more friendly than having a sit down, a chat, and enjoying a really great cup of coffee. It was really important to us that we could offer one of the best coffees on the Island and this great machine, the Karisma, has enabled us to do that. It has been a massive success with our customers who love it, and our take away cups mean that they can have a great coffee on the way to work when they drop their cars off for service – especially if they are taking advantage of our free courtesy bus into Douglas town centre.”
Jon Williams, Head of Business, Jacksons (Isle of Man)
"MannVend was our first choice"
Capital International
Established in 1996, Capital International is one of the most respected names in the Isle of Man’s financial sector. We provide them with two Evoca Karisma bean to cup machines which are the perfect addition to Capital’s stylish and ultra-modern offices at Capital House in the heart of Douglas. They’re now enjoying a delicious range of hot drinks, including coffee made with fresh milk and Noa Bakehouse Roast House beans (Capital have two choices of beans to suit all palates) specially blended to work perfectly with our bean to cup machines, and Manx water.
Greg Ellison, Chief Executive Officer, Capital International Group, commented: “We have a longstanding relationship with MannVend, so when we decided to refurbish our offices we trusted them to suggest the best coffee machines for our team. As Capital International is a locally owned family business, we always try to support other Island businesses, and we also wanted a refreshment company that could offer full service and support with a large team of engineers. Taking into account all of these factors, working with MannVend and Noa Bakehouse is the perfect choice.”
"Working with MannVend and Noa Bakehouse is the perfect choice"
Isle of Man Steam Packet
Karina Gilmour at Isle of Man Steam Packet recently oversaw the installation of a new Evoca Koro Max fresh bean to cup coffee machine in the Directors office at their headquarters in Imperial Buildings.
Karina told us: “Having worked with MannVend for many years we know they can deliver what we require promptly and efficiently. We have had great service as always, from liaising with the sales team to the setting up of the new machine – all was plain sailing.
“The coffee is delicious using real beans. Everything is 100% satisfactory and we know we can call the team at Mannvend with any issues or needs and they will be resolved.”
"We know we can call the team at Mannvend with any issues or needs and they will be resolved."
PDMS
“MannVend have been providing PDMS with an excellent, responsive and reliable service for over 20 years. They are a great example of a local supplier who are always happy to go that extra mile to provide great customer service and they make us feel like a valued customer. We would like to congratulate them on their up and coming 50th Birthday!”
"Happy to go that extra mile to provide great customer service"
Maitland
“We identified a need to provide our staff with great tasting coffee, as well as a choice of still and sparkling fresh drinking water. MannVend supplied Korinto bean to cup machines and plumbed water coolers and these have provided us with an affordable solution.”
“This has been well received by staff and feedback has been very positive not only on the quality of the drinks, but also on the reduction of our carbon footprint as a result of doing away with the need for large plastic water bottles.”
“MannVend take care of all the stock replenishment and cleaning with a regular, friendly and efficient service. Their staff are professional, personable, quick to respond and a pleasure to deal with.”
"Their staff are professional, personable, quick to respond and a pleasure to deal with"
Business Benefits
Save time and money
On average, staff will take 5 minutes to make themselves a hot drink. For a company with 30 staff, this would equate to 7.5 hours downtime a day for 3 drinks per person. At £14 per hour wages, that’s £27,300 a year spent on time making drinks the traditional way...
...A drinks machine can make a delicious drink in 20 seconds.
Internal Culture
People are demanding better quality coffee, or spending time away from the business to buy it. Bringing a bean to cup machine into your working environment changes all that – and creates a place where staff can engage with each other. Morale is always improved when fresh coffee is available in the workplace.
Hassle Free
You can opt for our full servicing and supply package and we’ll take care of everything, ensuring your machine is kept clean, serviced for optimal performance and manage supplies. Or, for our smaller machines, we can offer training to keep your machine clean, although our engineers are always on call should you require technical support.
